Maintenance

After taking on a medical register project, at Coresoft Clínico we activate the administrators on the tools from CoreToolsol, who will have access to the application according to their previously established clearance.

It is a dynamic project and the members are its engine, which means that the application is subject to whatever changes the group may want to carry out by consensus.  

One of the tools from CoreTools, known as CoreTicket, allows an efficient, cheap and reliable communication between the project users and Coresoft Clínico, which ends up saving a lot of time and money in operating it.

With maintenance tasks, Coresoft Clínico promises to safeguard the proper functioning of the server, the frequent composition of security copies and the software updates which come up throughout the evolution of the project. In this way, we guarantee maximum reliability from the system and adherence to current regulations. The website will also be updated with the innovations and changes that occur over time.

Coresoft Clínico has another internal tool for administering the project known as CoreAdmin, which monitors the program in order to give immediate warnings on any symptoms indicating irregularities or operating deficiencies. This system actually manages to contain any problem that the project could endure before it actually becomes a problem.

Among the maintenance and support services that we offer our users we can point out the following:

  • Hosting
  • Security copy
  • User management
  • Profiles and configuration of applications
  • Ticket administration (CoreTickets)
  • Carrying out courses adapted for the users
  • Attending project meetings
  • Scientific-technical consultancies
  • Generating reports and scientific support
  • Corrections on the evolution of the register
  • Daily check-up of the whole application by using CoreAdmin, which carries out such important tasks like speed analysis, operation check, news administration, warnings on user administration, etc.

If you wish you can request a copy of our demo, click here.

Our statistics:

bullet37 register projects

bulletOver 1000 users

bulletOver 120 centres

bulletOver 20 grants and awards

bulletOver 150 publications

bulletImpact Factor Total: 86,0

bulletPresent in 10 countries

bulletOver 200.000 records

 

La Opinión de Málaga Coresoft

 

 

 

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 Results from client satisfaction survey

Click here to see report

Program: 96% > 7 points

Coresoft: 8,9 average

100% Recommend us

 

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"Simplicity. Perfect for interservice sessions (anaesthesia/cardiology/CCV(Heart Surgery Service)/ICU)"

User survey

"The tools from CoreTools enable a very high quality database"

Dr. Manuel Ruiz Bailén, Responsible for Ariam research. Assessor of scientific magazines

"We have had a hospital session with the results and the management has been left astounded"

Dr. Rocío Aragonés Manzanares, Responsible for ICU Xanit International (Benalmádena) and ICU Parque San Antonio Hospital (Málaga)

"One of the essential virtues of the application is its powerful statistics tool"

User survey

"You have done a great job"

Dr. Rocío Gómez Calvo. Xanit International Hospital (Benalmadena)

"You have done a great job, it is intuitive and of a high quality, other suppliers can only dream of having your experience"

Dr. Rocío Aragonés Manzanares, Responsable for ICU Xanit International (Benalmádena) and the ICU Parque San Antonio Hospital (Málaga)

"It is a brilliant tool, we save a lot of time, it is practical and very useful"

Dr. Ángel García Alcántara, Main Coordinator for the Ariam Andalusia platform

"Quite intuitive and flexible, being open to possible modifications"

User survey

"This register is one of the best I've evaluated across Europe"

Jan-Thorsten Gräsner. Evaluator European Reanimation Registers. ERC

"The technical assistance is fast, efficient, very professional"

Dr. Eduardo Aguayo de Hoyos, ICU Virgen de la Nieves Hospital

"The professionals must be proud for having designed this excellent computer tool which is available now"

Dr. Juan Miguel Torres Ruiz, Director of the Comprehensive Plan for the care of Andalusian Cardiopaths (PICA)

"Coresoft Clínico has managed to turn the difficult and complicated into the simple and complete"

Dr. Antonio Reina Toral, Head Physician and Manager of ICU. Virgen de la Nieves Hospital. Granada

"I am very impressed by the Registry and by the demonstration..."

Dr. Leo Bossaert, Advisory Committee. European Resuscitation Council (ERC)

"Simple to use and easy to obtain statistical data, especially with the standard reports"

User survey

"If the register is made by Coresoft Clínico, success is guaranteed"

Dr. Frutos del Nogal Sáez, Secretary of the Board of Directors. SEMICYUC

"My opinión on the new program is that it is fantastic, much more operational, much easier and practical to use"

Dr. Javier Merino Vega. ICU Axarquía (Málaga)

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More information:
coresoft@coresoft.es
+34 952 562 501